Consumer Redressal

I have purchased Maharaja JMG Real JX-207 Mixer Juicer online through Star CJ on 29-12-2013 and received the product Second week of January. When I received product I could not check that properly, but after 2-3 days when I was trying to make juice I have seen that the product is not working properly after 1 day I call to Star CJ customer care and they ensured me that an Engineer will reach to you in next 2 days I have seen 2-3 days when no body come to me again I called to Star CJ and ask them to send engineer to me and they again assured me that He will come to you but no body come. After that I talked many of times with Customer care of Star CJ and Maharaja Company but every time they assured to do their best but did nothing in the field. Kindly direct the concerned company to get this product repaired as soon as possible. Docket No. 40157169076 Order No. 20131229037262