Consumer Redressal

Dear Sir, I am sudam L Mokase. I have applied sterling holiday resorts membership on 14/11/2014. Due to some personal problem I opt out from further application procedure and immediatly inform sterlinf team via email on very next day. Sterling executive told me that if I want to cancell my application I need to get back sterling within 10 days. Accordingly I put first mail on 15/11/2013 and also informed the executive very next day. I have paid DP amount of 24183 Rs to them via credit card. I made request to them many times by calling mubai branch office, call center and by putting sevaral emails to them. Till date they are not responding me clearly and not at all refunded my DP amount. I am seeking help from your side to resolve this issues. Please help me. Regards... Sudam 9819941824