Consumer Redressal

Respected Sir/Madam, I had opted for tata aig car insurance policy on 14th may 2012, well ahead previous policy end date. I paid to the tata aig agent by cheque and I received policy document from the agent immediately after 2 days of cheque payment. However, today on 20th jun 2012, I called up on tata aig toll free number 1800-266-7780 and understand that my policy was standing cancelled on 30th may 2012. For the same, I never received any communication before by any means (sms, mail, curier,register) stating that policy 0151909425 standing cancelled for the reason of cheque return (due to signature mismatch). Which otherwise would have given me take necessary action. I was under consideration that I have renewed my policy. Now the situation is I have my previous policy already expired. I can not settle any claims during the period vehicle seems to be uncovered due to all this mess up. This is frustrating, as I will have to go for new insurance unnecessarily with gap in insurance.