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Complaint #5469 — Tribhuvan Mendiratta
Filed: 21 Apr 2014 ·
Address: 308 MHM apt O Block Kidwainagar KANPUR
Order id -5059711 Complaint Number 543360
As your different teams have been changing statements since the day one, I am sending your replies to my start of refund issue itself.
1. As you will notice first in your email dated 11 Feb. you wrote receipt back of product and quality check and released 150 reimbursement of refund courier charges.
2. Then in our email dated 16 February you mentioned that complaint would be resolves once the quality issue is over, while quality check was over vide your email dated 11 Feb.:
3. On 21 Feb you informed that refund process has been initiated and it would take 3-5 days.
4. on 27 Feb again you informed that you have processed my request for refund and it will take 3-5 days.
5. After consecutive reminders when no money was received. You asked for my credit card statement copy which I sent on 6 March and on 14 March, I received two emails that you have processed my refund and it will take 3-5 days to credit.
6. When refund did not show even after tha