Consumer Redressal

Company (Deja vu trends) is not delivering my ordered product prepayment and gives no clear picture and reason for no delivery. My order#100018953 was about the Micromax canvas turbo a250 blue on 23 rd march 2014 and till date I did not get my order also not been answered by customer support-180030001177 and pre sales support number 09022854455 I paid 14342 rs through IBS Bespoke Solution pvt limited to deja vu trends.please help me to find either my product or my refund. You can view this support request progress online here: http://support.dejavutrends.com/support/view.php?t=117959&e=govind.pandayg@gmail.com&a=4ebf03042fea4088871b64146b2693f2. Thanks Govind(7276528421)