Internet / Broadband
Active
Complaint #557 — V Chandrasekar
Filed: 10 Jan 2013 ·
Address: B-6-3 Oakyard Apartment, 38th Cross, East End Main Road, Jayanagar 9 Block,Bangalore 560069
Complaint against AIRTEL: Custome A/C No:14748579 Land Line :080-41509069.
I instructed Airtel to Change Tarrif plan from Rs.1099 to Rs.699/Month on Sep 23,2012 thro Email.
Now even in Jan 2013, they have not changed the plan and telling me we told thenm over telephone that we will revert if the plan is to be changed or not, which is utter Lie. If we told over phone why should we give it in writing by email? They have overcharged for 3 months(Oct,Nov & Dec s0 far to the tune of Rs1100 to 1200 are not refunding the amount.
Please instruct them or initiate suitable action against them.
Thank you,
V.Chandrasekar
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