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Complaint #5601 — Keerthi Rana
Filed: 29 Apr 2014 ·
Address: Christ Church Estate,Old PArsonage, Clare Road, Byculla,Mumbai-8
Sir/Madam,
I had purchased an Instyler via online payment from www.dealsguru.co.in on 29th March 2013.
It took me several follow ups via telecom to get my product as they had not even sent me an invoice via email.
Once I received the product, I realised that it was defective as the iron did not become hot.
Which is the main part of the Instyler.
I immediately called on several times and sent mails. However they kept promising to send someone to collect and refund my money.
I have sent several emails.
The person who was my customer support was so rude that he later started disconnecting my phone.
Kindly help me. Customers cannot be cheated like this.
Kindly help.
Thanks & warm regards,
Keerthi Rana
+91 9167006960