Online Shopping
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Complaint #5698 — Binoy Joseph
Filed: 7 May 2014 ·
Address: Nediyaparambil, St. Joseph\'s Church Junction, Opp. Barbar Shop, North Chalakudy
I bought a Panasonic Mixer Grinder MX AC400 from www.ebay.in. The seller sent me a damaged item. THey dont have reverse pickup in my area. So they asked me to ship the product back to them. They told me they would reimburse the courier charges in form of a coupon with which I should use that money to buy something else from ebay. I am supposed to get my money back in the form of cash and not in the form of a coupon. I talked to their customer care but they say they dont have a policy to reimburse reshipment as cash.Sir, this is an unfair practice that the online shops follow. Please do something to protect the customers in this. I need my reshipment money back in the form of cash.