Consumer Redressal

I have been ordered one orient actus juicer mixer grinder against order no. 13455027 from shopclues. They have delivered a completely dead product. When I requested them for its replacement they suggested me to go to service center as product is with manufacturer warranty. They didn\'t brought vendor in loop in any communication. Product was not in std sealed packing from manufacturer. It seams to me that dead product was knowingly delivered to me. I logged my complaint on grahakseva. There shopclues support team has assured for favour, but no response after that and when I am calling they are telling to go to service center. I am totally frustrated. I request to intervene into matter and help me to deal with these cheaters. Pawan Chauhan