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Complaint #5816 — Siddhartha Das
Filed: 15 May 2014 ·
Address: Flat 2/3, Q1/56, Olive Green Cooperative Housing Society, Baishnabghata Patuli Township, Kolkata - 700094
I had ordered a sport shoe from Yepme. As per their size chart Indian/UK size 6 = Europe Size 39. When I received the product, The packaging mentioned 6 and the sole of the shore mentioned 38. Which is incorrect. I had also sent it back paying 230/- for the courier so that they send me the correct product. But when I received the replacement product, it had the same issue. I want them to either provide me Money refund in bank account along with 2 time courier charges (as I would be sending the product back to them again) or send me a 39 size shoe which as per their chart is size 6, then I can accept the courier charge refund as coupon. Because if they refund me the amount and provide me coupon refund for courier charges then what would I do with the courier when I dont trust them, why should I buy from them. Please help me here. The Amount of the product is 498/-. I have not sent the product back again yet.