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Complaint #5831 — Stoney Cherian
Filed: 17 May 2014 ·
Address: Revathi-006, Aswani Sitara , Near to Venkateshwara Temple, Ramakrishnapura Gate, Chandapura, Bangalore
Dear Sir/Madam, I had booked a bus ticket from Redbus.in from Bangalore to cochin on April 16th. The Boarding Point mentioned in my ticket # TGV69632255 was Pallavi Restaurant at Electronicscity, Bangalore. And the Departure time mentioned was 9.30 PM. Myself and my wife waited in the pick up point from 8.45 PM till 12.30 Am and did not find the bus reaching our pick up point. Later i came to know that the Bus had picked up passengers from Toll Gate and it was the mistake of Redbus by mentioning the pick up point incorrectly as Pallavi restaurant. I had send few mails to Redbus and they are not responding to my emails properly. I had sought the Police assistance also.. However the Redbus is not ready to reimburse my ticket fare or respond to my concerns.. I would need your service in getting justice for me..Please help me get the ticket fare and damages reimbursed from Redbus.in
Appreciate your help.
Thank you,
Stoney Cherian