Consumer Redressal

Recently for purpose of my job transfer I had shifted my all house hold from Ahmedabad to Kolkata by M/s Kuber Logistic Movers & Packers. As per agreement I had paid total Rs 31,000/- the time pick up & this price was for Packing , Loading , transportaion, Unloading & 1 lakh of insuarce premium @ 3 % . They have send my material to Dankuni only ( 50 km away from Kolkata) and from there to my home address they have given me preusre to pay another Rs. 4500/- what I had to pay. I could not recevice any insurace paper till date what they supposed to send me very next day of material despatching. Now after receving of my material I found few material not in proper condition, even major item of my refrigator (2months old) not working. And my helmet ( Ninja- value Rs. 1070/-) not received. I had inform them & repeated tried to contact them to resolve this issue but they treat like I did mistake to chossen them for this job. I request your suupport so that I can get all damarage charges for this nusense done by them. Seeking your kind help n this. If any further clarification you require please wwrite email or call me mention number.