Consumer Redressal

My Mediclaim Policy no. is 450607/48/13/8500000003 from National Insurance Co. Ltd. authorised by E-Meditek (TPA) Services Limited in the name of Sandeep Agrawal and Claim no. is 108111300043 & 108121300066. Firstly, the claim has been made by the Heritage hospital, Varanasi from where the treatment has been taken, for the reimbursement of hospital fees. All the necessary papers and documents required has been mailed to on time but still claim has not been accepted by them. Then we have to pay all the fees of about Rs.4,80,000 to hospital from our pocket. It is a very big amount for us. We belongs to a middle class family and now we are getting financial problem. Again all the necessary papers and documents have been posted to them on dt.6th Feb, 2014 by the Shakeel Ahmad, Branch Manager of National Insurance Company Ltd., Mirzapur and also a reminder letter has been posted by him on dt.25th March, 2014 but still no action has been taken by them. Therefore kindly look into the matter