Consumer Redressal

One should do complete research before engaging packers. We had a nightmare of an experience after engaging Agarwal Logistics & packers. They quoted a lower rate and charged us higher rate after goods got loaded in truck. They refused to accept cheque payment. We had to pay Rs. 35000.00 in cash and Rs. 10000.00 was to be given on delivery. They moved our car and household goods in different trucks after making promise of delvery in 7-8 days. The car reached after 10 days but they refused to give delivery of car and insisted on balance payment without giving us any details of second truck which was carrying household goods. They could not give any confirmation to us as to when goods would reach even after 10-12 days. When we visited their Gurgaon office, we were shocked to learn that they have vacated the premises two months back. They refused to share their new office address with us. When we visited their website, we were shocked to note that both Bhopal and Kolkata office have same