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Complaint #6059 — Prathamesh Sarvankar

Filed: 2 Jun 2014  ·  Address: 1,gayaprasad chawl,shantilal compuound, jawahar nagar, khar east mumbai 400055
My name is Prathamesh Sarvankar. I placed an order on snapdeal.com website on 17 may 2014 for a Ray Ban Wayfarer model rb2140 901 size: 50. the product was delivered on 30 May 2014 . the courier guy refused the open delivery and did not let me open the package. When I checked the product , those ray ban glasses were fake or replica .I went to an authorized ray ban dealer laurence and mayo showroom immediately to compare this product with them. and I found out its a fake ray ban sunglasses. when i lodged the complaint about this to snapdeal stating that I’m totally unsatisfied and frustrated with the quality of the product they delivered me for amount of Rs.6150. they asked me send the pictures of the product on email .so i sent pictures to them and then they replied me back saying they cannot refund the amount since the product is genuine. but actually the product is completely fake and made in china . i did a lot of research and many people are victim of this fraud . Now I again requested them to take this product back and refund the amount I paid but haven’t gotten any reply from them yet. I’m totally frustrated because of this as i paid a lot of money for this fake sunglasses.

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