Consumer Redressal

I placed an order on Yebhi.com – Order#YBH5571607 which was placed on May 19th, per the portal the order should have been delivered in 6 to 8 day’s however it’s still not been delivered. I have been after this order since May 25th both on e-mails and phone but could not get a confirmed answer so far. On May 27th, Soumaya Mishra Customer Service Specialist replied saying order should be delivered in 10 working days from the day it’s been requested for, so far no sign of it. I have been sending e-mails and every time I would be getting an automated reply saying ticket has been raised and shall be getting update in two working days and still no luck. If you try to reach to reach them over the phone you will be on IVR for 6+ Min and the call gets disconnected, you certainly need to be lucky to get hold of someone over the phone, which I’m not till date. This is one of the WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD SO FAR. YEBHI.COM ARE THE CHEATERS IN DISGUISE