Consumer Redressal

Ordered a belt, What i received was, not atall what it looked like in the pic they showed on the website... Was packed in a local polythene bag, and dirty discarded box. Raised complaint immediately, but no response till now.... instead am getting mails like.... \"Hope you enjoying your item\",,, please provide feedback.... And when I gave a feedback, with negative rating, the feedback form only started showing error. I got a call immediately, and the person directed me to a website... www.bankingdivison.com, where I was asked to fill in my debit card details, when I said, I ll not put any info on the site which I am not sure of, I was told, Sorry, then you ll not get the refund.