Internet / Broadband
Active
Complaint #6203 — Sunil Kumar Yadav
Filed: 12 Jun 2014 ·
Address: Flat No. 607, Karamyogi Apartments, Sector 10 A, Gurgaon
This is in regard of my Airtel broadband connection ( Number: 9910450364) which i have got in the month of April. Since the day my number is activated and i have started using the services i am facing hell lot of challenges w.r.t to speed, network, 3G network automatically converts to 2G.
Since the very first day i am calling your toll free numbers time and again( Call details pls check from your records). During initial days before 17th April your customer support provided me make shift arrangement like network selection, disconnect the dongle and take out sim and reinsert and there was no permanent remedy and it became a nausiance for me on daily basis.Mr. Amit just want to understand few things from you:
1. What is TAT for resolving a consumer complaint?
2. My first complaint was closed as my i didn\'t responded to the Airtel call by Mr. Deepak so what is the authenticity of that call was really made or not? Pls provide the number details from call was given to me.
3. If at any chanc
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