Consumer Redressal

we have recently shifted from ranchi to Malanjkhand, Balaghat thrught Agarwal packer & Movers, GC No. 4011127 x 79 date 12/5/2014 Ex Ranchi to Balaghat (M.P). While shifting we suffered the following losses: 1. Imported Sofa set damaget 2. Computer/study table broken 3. 2 cartoons having the kitchen item and clothes missing 4.1 wall clock and 1 pinting damaged. ( wall clock not at all packed and was kept with used bathroom items, Painting was repeteadly asked 3 times to wrapped with news paper and bubble sheet which was not at all done and it recently bought at Rs 1300 and it was found damaged when we opend the cartoon) 5. 1 pot having plant of aloevera missing still lying with agarwal packers Ranci godown. 6. Centre table is still to be unpacked and refitted. 7. D2h and Kent RO is also to be fitted. Earlier also we had our goods transported from Bangalore to Ranchi and we hardly suffered any losses at that time. But this time at Ranchi packing was done with an irresponsible attitude. At the time of paking we were not at all satiesfied with the packing of our safa set as it is a imported designer & costly sofa set made of leatherite. And the packng was also not done in the manner which was told to us at time of meeting with your sales representative. It was only packed with paper but initially we were told that the packing of sofa will be done using bubble paper, thermocoal and other materials. We were also told that most of the packing will be complete one day before the last day and on that scheduled day nobody came. On last day i.e. 12th may your packers came at about 11:00 AM and the packing was done in careless manner. Due to this we received our sofa set damaget and also the side tables of sofa set. They got 8 major cut and the internal structure broken. We paid for pinsurance and unpacking also but we are still to get any service at their end. Now they are offering Rs 6000/ to settle the issue. Pictures of damaged items is being attached for refrence. Arvind Singh Chauhan 09771477597