Consumer Redressal

I had got the bad-quality shipment, from http://www.okdress.co.uk/ site. I Have written to their serviсe oftentimes, also I have sent photos, which they asked, but after that, the communication ended. I have sent photos with description 2 times. I want to return this dress and return my money back. But I am afraid that if I send the dress, I will not get the money back, because they dont want to make contact, and dont respond for my request send me a return adress. Bad-quality dress: Firstfull, sticking out threads. , looks fluffy and inaccurately. Secondly, spots, In some places can be seen that is trumbing with fingers. In case of cheap material, it is embroidered with cheap sequins, foto number 12, with thread also. And the size, the corset is too long and skirt also is to long. In one word, I look at this dress akward and at a low figure!