Consumer Redressal

Dear sir/Madam, My self Suresh Rayudu had purchased one land line wacky phone through e bay online portal on 05/04/14 with Paisa Pay ID 36092630004 & It had delivered on 09/04/14.In this I had found very low ringing volume, immediately I have written email to e bay customer support & discussed by phone with customer care representative for rectification/replacement of the same.After that e bay had sent one email along with vendor details for rectification/replacement of the device. Accordingly I had discussed with vendor & he had agreed for replacement with new device. Accordingly I had sent device to vendor on first week of May month through DTDC plus courier (which is very costly Rs.500/-with comparative of product cost) for replacement. After that I have sent emails for needful help, but I didn\'t get any support neither from e bay nor vendor. In this regard I request you to take the needful action from your end at the earliest. Thanks & Regards, Suresh Rayudu.