Consumer Redressal

Sir, I ordered a Jewellery \"Rangon ka utsav by sanskuti\" set of 12 on HomeShop18 on 3rd june 14 and I received it within 4 days by aramex courier order no. 946139731 sub order no. 79719083 paying cash of Rs. 2299/- on delivery, the product was in poor condition one necklace set missing one pink set\'s earring missing bangles were of not appropriate size and above all the sets shown on television and the one I received were entirely different so I called immediately to customer care and they assured of replacement but after few days,I called again I got the same reply and every time they told within two days it will be replaced but after few calls I received one set of pin necklace on 23 june 14 which was already there (damaged) this shows their neglegance again I called them to refund my money but in vain they say same old thing. please help me claim my hard earned money and take a strict legal action against those online shoppers who cheat the costumers like me, please help!