Consumer Redressal

before a month i along with my 7 friends had been towards the south.i booked my dhanshri travels, head office located at renuguntha and bangalore.the advance amt of rs 5000/- was paid by me..i was ridiculous 2 knw that when we reached my hotels facility provided by them was more den worst..the assurance given by was mr.shekhar the owner of dis travels was lacking..the staff was very worst,unauthorised as well as manner less..we had paid ots of money on other things inspite of our booking..we had been cheated on every day..the trip was of 4 days but they made us to leave the journey in the middle as the worst hotels were provided to us in ooty, that to near the beer-bar..the staff asked us to get out when we refused to made payment for those kinds of rooms..They took from us rs 30000/. where the pacakage was of 29000..when we left the trip after this humiliation, mr.shekhar assured me to refund my amt of rs.15000, but inspite of my all efforts he failed to reply my call & amt