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Complaint #6460 — Gourav Nanda
Filed: 2 Jul 2014 ·
Address: —
I have placed an online order through Whaaky.com on 23rd May, 2014 for \"pack of 6 Colourful printed T-shirts\" XL size on Cash on delivery basis. My order no is S80387642. We have received my order on 28th May. But we have received wrong/short size of T-shirts. On same day we have write to Whaaky through mail for replacement the T-shirts. On 2nd June we have received the mail from whaaky in which they required snapshots of the T-shirts. We provide the snapshot to whaaky on 3rd June & we regularly followup on his customer care no 09533495334 for resolve this matter. We had discuss with Mr. Mustafa (Customer care)for replacement the product. He email me on 04th June for return the T-shirts for replacement and we return the same on 05th June through First Flight Courier vide docket no O91200105107. But till date we have not received the T-shirts. We regularly followup with Whaaky through email and on his customer care no , but till date we have not received any response. Plz help