Consumer Redressal

Dear Sir, Last Friday (27.06.2014) I have purchased a MTS 3G+ dongle by exchanging with my previous Airtel 4g dongle & cash amount of Rs. 1099. At the time of purchasing the MTS dongle I have submitted the following documents-- 1. Office address proof, given by our HR dept. 2. PAN card xerox 3. Voter card xerox 4. Passport size photo 5. My official identity card xerox I have requested the lady (Ms. Anita, Mb no 09143878962, who gave me the call to purchase the MTS dongle) to activate my MTS dongle as early as possible. She confirmed me that by 30th of June\'14, my dongle will activate. Last Monday (30.06.02014) I called the lady (Ms. Anita, Mb no 09143878962, who gave me the call to purchase the MTS dongle) to know the status of activation, she told me that one person will visit my office to verify my address. At 4.00pm (on 30.06.2014) I got a call from 07044142519, that person told me that he is coming to my office for address verificatio, but still now dongle is not activate