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Complaint #6598 — sandeep dutta
Filed: 16 Jul 2014 ·
Address: NTPC LTD., Electrical erection department, Salakati, Kokrajhar district, assam- 783369
Website of company- wonderchef.in
Address of company:
Wonderchef Home Appliances Pvt. Ltd. Supreme House, 7th Floor, Plot No. 94-C, Opp. IIT Main Gate Powai, Mumbai - 400076.
Email id: care@wonderchef.in
Contact numbers: 022-32191488 / 022-32151148
I purchased through online shopping Wonderchef diamond pan set from wonderchef.in worth Rs.2999 and order number 100006658 on 1st of July 2014. The product could not be delivered in my area, so I cancelled the order on 7th of July 2014. The amount is still not refunded in my account. The payment was made by SBI debit card. The customer care is very bad. Firstly, they don\'t receive the calls. Even if they receive the call, they don\'t respond properly. I mailed them several times regarding refund status but they did not reply to my mails, not even once.
Transaction details: SBI Debit Card 622XX6753 for a purchase worth Rs2999 on POS 000000000366864 at Billdesk.com txn# 201406680885. Please help me.