Consumer Redressal

Dear Sir/ Madam I R. Jaswanth kumar the proposer of the below mentioned policy. I have been cheated, misled, false, and given wrong information about the policy. I have been holding the a health policy from icici lombard for the past 4 years now the policy was due for renewal on 2nd of july 2014 i have recieved a letter and call from icici lombard with additional benifits at the time of renewal i have clearly asked my doubts about the policy as maternity benifit is covered and i was told that yes it is covered for which there is no waiting period and premium would be 10420/- for 1 year i have got the policy renewed now when i had called up the icici lombard call center to confirm my policy benefits i have been told completely different claus like 1. There is a waiting period for 36 months which i was not informed 2.My policy is for 1 adlut and 1 child where in maternity benifit can not be covered which they have never told me even at the time of renewal. Sir you can check my call recordings also in which it very clearly the person from icici lombard had confirmed. This is about misleading wrong/flase information They have charged the premium of 10,420/- saying that all the benefits are covered so this the premium for 1 year. This is about cheating or fraud by debting the execess amount from my credit card. Kindly do the needful at the earliest as i am not in a position to bear the maternity charges of the hospital i was under the impresion after taking the policy that maternity charges will be covered but where as not they are denying now. kindly go thru the mail below and do justice to me Thanks and Regards R. Jaswanth Kumar 9849914421