Consumer Redressal

Dear Sir, I have taken two policy amount of 1.5 lakhs from LIC, Delhi. During policy lot of commitment given, but now they have not fulfilled a single commet. Many mails I have given, but still no action has been taken. Please help to get cancelled my policy. I will be very grateful to you. Matter is as below; Sir Please help I have taken LIC Policy no. 116745174 & 116745173 from Mr. Rahul I received Policy bond on 26th Oct’12 During the time of policy procurement Mr. Mohit Sharma from Noida had given lot of commitment and also told that you will get 30 lakhs maturity amount after maturity, 200% cash back as well as mediclaim for 15 lakhs , a BLACKBERRY HANDSET worth Rs.20000/- & 5 grm Gold but after getting policy bond I came to know that I will get only 14.0 lakhs maturity amount. Not only this he had also told that you have to give premium for only 10 years but now came to know that it is for 15 yrs. which is not acceptable to be at all. He had only given me miscommitment. They all have cheated to me. After taking policy I was continuously calling on their mobile/landline but no one was lifting the phone. With him their other colleagues Mr Rishi Jaiswal, Naveen of same office are also involved. Nobody was lifting the phone. Agency Code : 43895111 CLIA: M00021115 Branch : 115, DELHI-1 Hume LIC par faith hai, hum Investment karte h LIC k Bharose pe par inke manager, DO, Agent inka kahana hai hamari income ho, hamari family service kare customer jaye bhaad me. Agar LIC en jaise agent ko terminate na kare to ek time esha aayega kotak, birla, reliance no.1 banke baithengi & LIC khatam ho jaayegi..... The details of phone numbers are as below, Mr Rahul Sharma – 09654109372, 01203992271, 01203992268, 01203992259 Mr Naveen & Rishi Jaiswal – 01203992257. Hence due to above pathetic situation, fake and wrong commitment and some urgent fund requirement I am not able to continue my above policy. Keeping in view of above reasons I have already submitted the policy bond with address proof and bank details etc on 5th Nov’12 for cancellation for your cannaught place, New Delhi office your dispatch counter. I have already submitted both the LIC original bond and other documents to Mr V K Bansal, ID No M0002115 on 6th Nov’12 at your LIC office Delhi, kannuaght Place.. And also I have send mail to Mr Rishi Jaiswal many times but no respond till date.(Mail is attached for your kind reference.) As per bond policy issue date is 11th Oct,12. And I have received on 26th Oct’12. And submitted for cancellation on 6th Nov’12 before cooling off period. I have done various correspondence with LIC but there is no result. Sir Please help me. But till date I have not received any confirmation regarding the cancellation. Please help to refund my money. NOTE: AFTER VARIOUS FOLLOWUPS STILL I HAVE NOT RECEIVED THE CONFIRMATION REGARDING CANCELLATION. AND ALSO PLEASE CLARIFY HOW COOLING OFF PERIOD HAS BEEN LAPSED, WHEN I HAVE SUBMITTED THE POLICY ON 6TH NOV’12,(I HAVE RECEIVED THE POLICY ON 26TH OCT’12 BY REGISTERED POST YOU CAN ALSO CHECK THE RECORD ALSO). SO SIR PLEASE HELP ME .I AM VERY TENSIONED SINCE LAST 2 MONTHS. With regards