Consumer Redressal

Sir/Madam, I moved to a new place in Bangalore where YOU BROADBAND coverage was absent,so had to apply for disconnection.I returned the Modem in mint condition personally on 6/5/2014.They said it will take a max of 45 working days for reimbursement of my Rs 900 caution deposit.After 45days I called the customer care. They said they have lodged a complaint.Once a customer care guy even said their personnel will call within 24 working hour,but that never happened.So i found out nodal officer\'s (Mr. Jagadish) number and contacted him.He said my matter will be sorted out fast.But it has\'nt happened yet and its closing to around 90 days since my return of the modem and disconnection.All this process has caused me a lot of mental stress and has created a sense of mistrust in such companies.If anything can be done regarding this please help me and to prevent such things to happen to any other customer,I request for stern actions. My plan name was You Buzz and account number : 938499