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Complaint #6874 — Sujit Kumar Das
Filed: 9 Aug 2014 ·
Address: Regent Ganga Complex,Block-10/4B, 9K G.T.Road, Kotrang, Bhadrakali, Dist-Hooghly(W.B.), Pin 712232
I have received defective (broken) Sony home theatre via ebay India shopping(ebay paisa pay ID:36845282813 & claim Id for replacement is 586655). I have also informed to seller via mail and contact no.(Seller information Mr.Ravindra Sengar, 09718043799, ravindra.sengar@hotmail.com).but so result came out. I have informed him as I received the product and it was noticed by Sony repreasentative at the time of instalation. I have also informed to ebay India but customer care did not take any positive step. Now I am suffering from last 15-20 days as I have already paid total amount for the same around Rs.10000.00. I have also informed to Sony Service and they are also not taking any responsibility for replacement for the defective product.
With best regards,
Sujit Kumar Das