Consumer Redressal

Shopclues offers Defective products and Do not responds to returns request I purchased a Quechua Hiking Bottle from shopclues having order number - 17184985 and when the product reached me it was a defective or a damaged piece so I promptly placed an request for replacement next day itself. The return id is 378031.Even after explaining the case that I received a defective or damaged product they say that product is like that only and they would NOT entertain my request. While anyone can see that it is either damaged in transit or is defective. I even asked them to physically come and verify and uploaded images as per their requirement. With this type of behavior I am sure that all this \"10 days hassle free return\" policy is just a fake propaganda !! They are offering discounts to the products because it is of cheap quality and no one at a store will buy a defective / damaged product hence they are putting it off by selling it on-line.