Consumer Redressal

This is inform you that on 10th aug I purchased the AIR AISIA ticket as per PNR no. ( R85VFV ) given above and same day I made request for cancellation due to unavoidable reasons . But I was told that the deduction will be huge : Rs. 1740 per passenger against base fare of Rs. 2590 . I paid total 9300 for 3 tickets and refund will be around 3600 , which is a big loss . Most air Asia fliers are from small to middle income families who cannot afford to pay such high cancellation charges . for eg , I will hesitate 100 % to book Air Asia next time now that I know cancellation can be a huge loss . I the airline persists such policy , I can assure you from experience that many budget fliers will avoid the airline once they experience such huge loss . Many may not even write a response like me because they may not be fluent in English , but they will not fly again . AND EVEN AFTER REGISTERING 4 COMPLAINTS ONLINE SINCE 10TH AUG , AIR ASIA AFTER 10 DAYS SENT MAIL THAT THEY WILL NOT REFUND !