Consumer Redressal

I have availed the service of Alfa Logistics Packers andMovers, Bommanahalli, Bangalore to ship my household items from Bangalore to Trivandrum on August 5th 2014. The concerned person(Raju) promised us that the load will reach by August 9th, 2014. Nearly 11000 was paid while loading and the remaining amount of nearly 4000 was promised to be paid at the time of unloading. Till today the load hasn\'t reached us. Whenever we call them, they disconnect the call by seeing my number. If we try to call from some other number, they will disconnect the call when they come to know that it is me. I called just dial bangalore(who has recommended Alfa as one of the packers and movers available in Bangalore) and asked them to conference me with Raju. He said that it will reach us on Aug 18th. Today is 21st and till now it hasn\'t reached us. I had a very bad experience with them. I do not recommend them to anybody. I want to complaint against them and teach them a lesson. Please do the needful.