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Complaint #7097 — Praveen Kumar
Filed: 26 Aug 2014 ·
Address: Flat No-08, Appaji Apartments, Someswarbadi, Pune-08
I have purchased one item(Ferrero Rocher Chocolate) from Shopclues.com on 11 august 2014, Its price is Rs. 449 My order Id is 18260723 and courier tracking no is 700000910045. The expected delivery was 21 august 2014 as per shopclues.com but they have not delivered my order till now When i call customer support for cancelling my order they told me that within 48 hrs your order will be cancelled, but 3 days are gone my order is neighter delivered nor cancelled. They are not refunding my money, I have made many complaints against this but the won`t reply me. I have paid money through Credit Card. Please help me regarding that.. Thanks & Regards, Praveen