Consumer Redressal

I have purchased an online product from Whaaky.com vide my order number S80541408 on 10/08/2014. I already paid Rs.799 by my credit card. But still i.e. till 29/08/2014 my order has not been delivered yet. Various communication via email to support@whaaky.com did not give me satisfactory answer and not tracking my order. Everytime they are send me a default email for apology without any specific reason and even customer care number:09533495334 is always engaged. Even they are not contacting on my mobile number.They told me via email that my order has already been dispatched through FedEx Courier.After enuiry with FedEx Courier,they told they have not even picked up my order from seller.We have already informed about all this to whaaky.com but they are not even responding.Kindly look into this matter as soon as possible.