Consumer Redressal

Complaint against MTS (Sistema Shyam Teleservices Limited). For barred my services, on the basis of wrong usage of data. I applied for Rs.444+ Tax monthly 3 GB data plan on 17.08.14. connection is activated and i used upto 29.8.14. They barred my service on the basis of 5.1 Gb usage. As per their MTS windows usage my usage is not more than 1.12 GB. In my application also i mentioned about my limited liability of Rs.444+ tax only. Now, they r demanding Rs.2022 without any records. I asked about any authentic data, still they r not providing and also barred my services. On 16.8.14 i purchase their dongle at the cost of Rs.1500/- which is laso failed. I cancelled my Airtel connection due to this connection. So, there also i barred loss and i started to use this MTS dongle only for 11 days. They r illegally barred/stop my services. No solution is provided by them. Just blackmailing, if u want to access internet pls. pay Nill than 404 than 1539 and now Rs.2022. Clearly case of cheating.