Consumer Redressal

This complaint is against Snapdeal.com. I purchased a washing machine and tv on 25th June 2014 from Snapdeal.com. The washing machine was purchased on HSBC debit card and tv on HSBC credit card. During that period a promotion was ongoing that if you make purchase on HSBC debit and/or credit card that you will get cashback in the form of Snapdeal Cash upto Rs 1000 per transaction and maximum of 3 transactions qualify during offer period. I received RS 1000 for tv purchase but did not receive RS 1000 for Washing Machine purchase. I have contacted Snapdeal regularly for over 1 month and till now they have not given me the RS 1000 in Snapdeal Cash for Washing Machine Purchase. Neither do they give the money, nor any explanation as to why I have not received the Snapdeal Cash for Washing Machine Purchase. I fail to understand how companies such as Snapdeal.com can make fradulent offers and then not abide by them. Requesting your urgent help in the matter. Thanks, Siddharth Gilani