Consumer Redressal

My name is Thomas Paul working as a scientist in the Department of Atomic Energy Kalpakkam. On 26/01/13 around 18:00, I booked an online bus ticket for 27/01/13 to travel Ernakulam to Chennai through the website www.goibibo.com . After paying Rs.1350/= (online) the ticket was booked and the webpage appeared saying that the ticket is booked for Sun Jan – 27, Kallada Travels, . Status : confirmed. But when I printed the ticket via the link given in the website, I found the ticket is for 26th Jan which I did not ask for. I immediately called Kallada Travels and explained. But they said, since the ticket is booked through goibibo, they are responsible for this mistake. Thereafter I wrote to goibibo along with the print out of webpage (pdf) as well as the ticket. Several days, several hours spent on the phone to convince them. After long waiting, after several calls today 23/02/2013 they replied over phone saying that I have booked ticket for 26/01/13. But they are not replying to my m