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Complaint #7364 — M ZAKI ANSARI
Filed: 11 Sep 2014 ·
Address: 86, Mahajanan, Kiratpur, BIJNOR (UP) 246731
I had paid Rs.942/- towards the purchase of one HP 32GB X705 USB 3.0 Pen Drive from Snapdeal.com on 03/09/2014 vide order no. 2754648271. I was informed that the consignment was dispatched on 04.09.2014 will be delivered on or before 08/09/2014. But, when I did not receive the product within the stipulated date, i.e by 08/09/2014, I contacted them through e mail. Every time I get the same answer that \" We are very sorry for the inconvenience. We will revert back to you within 48 hours. I asked them about the dispatch details, but they are not providing the dispatch details. It confirm the malafide intention.Now, when I am claiming for refund I am getting the same reply from them and thus it is getting delayed and delayed. I am getting copy paste replies from them. It is very disgusting. I require my money/refund at the earliest.