Consumer Redressal

Hi, Through Anson Sports website, I did purchase an 20 in 1 multipurpose exercise bench on 1st Sept, 2014 (order id: 249). Before purchasing I have made many calls to the owner for clarifications and dispatch info. Since, I was satisfied with the response of I placed an order in ansonsports.com Sports And Fitness Equipment | Buy Gym Equipment Online in Indiaon 1st Sept, 2014. After the successful payment, the merchant is not shipping my product and moreover he is ignoring my calls, since last Thursday. Since the merchant was ignoring my calls and the only was available is to contact him on the mobile, no other contact numbers were mentioned in the website. Since the merchant is cheating, I placed the return on 8th of Sept to refund the money, to which also I didn\'t get any response till now. Please let me know if you need additional information and knidly let me know, on how to get the money back. Thanks, N. Janakiraman