Consumer Redressal

I am MTNL broadband user with unlimited plan. Since 29/8/2014 my internet connection has become a nightmare to me, It comes for a while and is discontinued for the whole day. I have to file complaint after which there is temperary internet connection which gets exhausted after few minutes. Complaining on 198 is now my daily business just to complain for no permanent results. Line man says there is problem in cable and no further steps are taken till date, just a call for enquiring for net connection. I have also spoken to Officer on 28402005 who told me matter will be resolved but still facing the same problem. Now I can\'t have to rely on MTNL broadband for my important work on NET for which I have taken, I have already spent thousands of rupees for online material for studying and for mock test for which I have to now spent more money for buying alternative internet on mobile. Hoping for a speedy reply and a permanent solution for my complaint.