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Complaint #7548 — ANSHUL GUPTA
Filed: 22 Sep 2014 ·
Address: A2/11, 2nd Floor, Rana Pratap Bagh, New Delhi-110007
I had placed an order with ID 10302978 in which I found that the T - shirts provided were not of good quality and hence raised a request for refund of the amount. I returned the product and it was delivered in YEPME premise on 08.09.14. Proof of delivery & Delivery Receipt was sent on 16.09.14.
However, till date I had received no confirmation from their end about any such receipt and also of any initiation of refund process.
Similarly I couriered a product with order ID 10383608 for replacement due to of small size. The courier got received in your premise on 15.09.2014. Again no confirmation of such receipt has yet been received. Online status of Delivery was also provided on 16.09.2014.
Cust. care only provides verbal assurance but nothing on mail or physical.
Even my account has also been blocked and now I am not able to access my account to know the current Status.
My Complaints IDs are 1023683 for Refund & Replacement Complaint & for account blocking is 1023711.