Consumer Redressal

I had shifted my house goods on 21 Aug 2014 through Vijay packers from chennai to secunderabad & Consignee no.1826. As per list all boxes received but at the time packing that cunning workers not put some costly items inside the box. After the verification my side then only i know some items missing. Kids toys brand new worth Rs. 2500/- , bike\'s side box and stone (For usage of masala mixtur). I called to chennai branch Mr. Anikumar and he replied \"This your fault your have watch carefully, we are not responsible for that, But your stone only available with our godowm, that we will arrange to send\". But still no proper response for my remaining items...? i planned to share with my friends and neighbours through facebook, twitter, you tube and web. about very poor and worst service of Vijay packers to avoid undeceive situation.