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Complaint #7716 — Swami Ananda Rudra
Filed: 4 Oct 2014 ·
Address: 315, KAYALPARA, MARICKPARA; P.O-NAWABGANG, ICHAPORE; DIST-NORTH 24 PARGANAS; PIN-743144; WEST BENGAL North 24 Parganas, 743144
Respected sir, This is to inform you that I have purchased 1 no. of Griffon Men\'s Black Casual Shoes-IND-7 (Order no. 951773335, Sub - order no. 85781875, Order value -Rs. 749.00, Shoe size - No. 7) on 21.08.2014 on Homeshop18.com. But as I found out that the size was small and I need size no. 9. I have contacted them and been told that I have to send it through courier and after receiving, they will call me within 5 working days. I had sent it through DTDC courier (AWB no. K73274842) on 04.09.2014 and it was been delivered on 06.09.2014. But even after that also I didn\'t received any call from them. On 23.09.2014, I called them and told them to adjust the payment with another shoe of PEDE MILAN, Size - no. 9, Value Rs. 799.00. Their accounts person told me that a new order has been booked (Order no. 954124735, Sub order no. - 88266549) and I should get it within 30.09.2014 and should get notification through mail/ SMS as soon as it get dispatched. But I have not received any kind of n