Consumer Redressal

I have took spidigo broadband service few months back. I paid rs.13,500 for 15 months service with 2 mbps plan. Now the problem is from past 1 month i\'m facing problem of frequent discontinuance of net and very low speed that even web page can not open. Their person visited 3 times in past 1 month but they are not able to resolve my complain and they are also not refunding my money. I have complained almost 10 times for the same issue. Followings are my details, Userid : ashokrshah Registered Mobile : 8000044330 Area : Paldi,Ahmedabad Kindly help to get me my money back.