Consumer Redressal

Dear Sir, We had hire a service from om bano packers and movers, gurgaon fro transport of our household items. Initialy when we have discussed with party than they were agreed to transport our items in a price value of 16,000/- including loading, unloading and packing and a insurance of 1 lakh on a separate vehicle for all items. but when they loaded half items than they told us the price value for this will increase about 3000/- and if you will not paid we will not export your items properly. Because of urgency we had paid the amount of 2500/- and after the delivery we found that items was send from a different transportation in a part load with other laggage. They had taken approx. four days. when the truck was reached at gorakhpur than they told that your place is around 80 km far from as you have mentioned in our letter and they again demand to increase the price of around 4500/- for additional km. when the truck came to our place we found the address was same.