Insurance
Active
Complaint #8130 — Ashish Kumar
Filed: 29 Oct 2014 ·
Address: INI, PO: CME. DAPODI, PUNE. PIN 411031
Dear Sir,
I have got two ICICI Prulife policies. For last three months,that is since O1 Aug 2014 I am unable to access my online accounts, even after logging into my accounts.The message which I get is, \" System is unable to process your request please try after some time. We regret your inconvenience.\"I am enclosing the screen shot along with this e mail.For last one month I ave sent a lt of e mails to lifeline@icicipru.com. Initially they replied to my e mails and gave me a few caller IDs, as acknowledgment of my emails. But the problem was not resolved. For last two weeks they have stopped responding to my e mails.Please help. Details of emails / correspondence between self and lifeline@iciciprulife.com are given below.
Dear Sir,
I am holding ICICI Pru SmartKid Maxima Policy no: 13306979 and ICICI Pru Life Stage Wealth Policy no: 13589184, I am unable to access my policy details. When I log into my account following message is displayed:\" System is unable to process your request ple