Consumer Redressal

Disappointed by Flipkart's Rigid Stand I wanted Netgear N300 Router and due to heavy discount available on it on the Big Billion Day I placed on order on the Flipkart. But due to the technical problem on your website the product got changed by default to Netgear N150 on which no discount was available. The product is not compatible with my LAN and it is useless for me. Inspite of repeated request to replace it even with the more expensive product you people are not ready for the same. Not getting proper response from your customer care team as their behavious is rude and few times they have even disconnected the phone in between not letting me to explain my point. They are repeating the same record of not within their policy. Most unfriendly response They were going to resolve this issue but instead you have rejected my claim for replacement.. only because the order was placed on The Big Billion Day you have rejected my replacement claim though the main problem was with your site