Consumer Redressal

I would like to complain about Hathway broadband network.The 50 mbps plan they promote is a total scam. I am using this from 6 months and have speedtest screen shots the speeds are all below 20 mbps and vary its not constant. Once its 2 mbps once 4 once 8 once 12mbps once its in kbps. Repeated complaints to customer service still they don't bother. The net keeps disconnecting often and lot of downtime. They charge for 50 mbps and not once till date i have got a 50 mbps speed.the speed never crosses 20 also.The regional manager is useless and rude and says he'll send a technician and its been 3 months not one guy turns up.Look up online and see there are many other people complaining about hathway broadband 50 mbps plan.I forgot to mention at times even videos on youtube don't buffer that too at 480p not even Hd normal videos take lots of time to buffer. Hathway is fooling public with its fake scam plans!!