Consumer Redressal

We booked for Tour for Dubai & Abu Dhabi with ACE Tours & Travels, But we have life time bad experience of all time, They have not delivered a single thing which we were promised @ the time of booking, & for anything asked to the escorts with us in tour were not able to answer, or do not have any knowledge with them at all. On pre-request of the food also for special category of JAIN, They were unable to provide on single day the same in Breakfast. The sight seeing timings are such arranged that u cannot enjoy the things or see the places when its beauty is available. For example, they took us to the Burj Khalifa in the last slot, The Abu Dhabi Mosque @ 7.00 PM, where its closing time is 7.30 PM, No food available at all in Dessert Safari & Douw Cruise, Where they is no option of buying any food on our own, When we have 2 kids with us, So we suggest no one should ever took their tour, & expects you to help us in getting compensation from them for such pathetic services. Thanks